ATS Building Products

Industry
Wholesale and retail:
ATS is one of Australia’s largest importers and distributors of timber, engineered wood products and building products.

 Customer Challenge
With 5 locations across Australia, 2 international offices and continuously expanding, The key challenge was the frequent failure of one the core servers, which caused downtimes during critical business hours on a frequent basis. This meant a disconnect between branch offices and head-office for business critical services such as payment gateways and stock lists.

‘At one time, a damaged pipe in our area caused our entire network to crash and we couldn’t conduct business at all for 3 days. The loss of revenue was substantial.’ Says Haytham Moshi, CEO of ATS Building Products.

 The Project
mcrIT designed a private cloud solution within Equinix and migrated all on-premises server and storage infrastructure into a consumable architecture. Supporting this new infrastructure is a SD-WAN backbone designed by mcrIT to improve application delivery, improve Internet accessibility in regional areas and reduce WAN cost. A support desk solution for level 1/2/ 3 was implemented by mcrIT providing a consistent level of service across all locations.

‘mcrIT organised a site visit to Equinix in Sydney to demonstrate the secure facility that would house our data. They also packaged an offering for pay as we used, which has had a significant impact on our operating costs.’ Haytham says.

 mcrIT Solution

• ​Level 1/2/3 Service Desk
• SD-WAN Solution
• Cloud migration to Equinix
• Storage as a service

​Client Benefit
Reduced Costs – converted CAPEX IT costs and incorporating a pay as you consume model

• WAN optimisation – Reduced cost of WAN with a software defined methodology
• Software-Defined Networking – leveraging 4G for critical applications when local DSL services fail
• Secure Data Centre – Provided a secure environment for critical production servers