your trusted partner in Managed Services and Cyber Security2024-02-21T13:45:40+11:00

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Through Your IT Journey
Your local & dependable
IT Services partner
VEAM DOWNLOAD 2023 DATA PROTECTION TRENDS REPORT VEEAM DATA PROTECTION According to the 2021 Data Protection Trends Report by Veeam, the average downtime for an
outage was 79 minutes in 2020, and with the cost of downtime now averaging $84,650 USD per
hour, there can be a significant financial impact.
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Organisation
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Intelligent Data Management FIND OUT MORE Getting the balance right AUSTRALIAN RED CROSS: mcrIT supporting not-for-profit organisations FIND OUT MORE SD WAN and Managed
Network Solutions

Your Preferred Partner in IT Services

Managed, cost-effective, reliable IT.

At mcrIT we help Non Profits (NFPs), Small to Medium sized businesses (SMBs) and Government organisations to maximise their technology investment and digitally transform their business. Since 1988, mcrIT has been delivering IT services that translate technology into the optimal business outcomes. Our engineers are all based locally in Australia. Our customers have the first call answered by qualified engineers – because your time is valuable to us. We offer a diverse range of off-the-shelf or customised services to suit your needs and budget. We are proud to maintain customer satisfaction levels of over 92% with our clients ranking our services as ‘excellent’ or better.

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Contributed to NFP this year
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New Managed Services clients this year
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New endpoints supported this year

Why Choose Us?

Let our customers tell you

The mcrIT team does an outstanding job of getting the job done.

Keith Ray, Project Manager, SITA

mcrIT have made my job as CEO easier. The staff are happier, the clients are happier, and we have a very reliable system and a great partnership

Julie Babineau, CEO, Odyssey House
Our partnership with mcrIT has not only resolved our existing IT challenges but also positioned us for future growth and success. By embracing modern technology and adopting a comprehensive IT management approach, we can continue to focus on our core mission of improving the lives of carers throughout New South Wales
Elena Katrakis, CEO, Carers NSW
Our partnership with mcrIT has not only streamlined our operations but also reinforced our commitment to our cause. With their unwavering support, we’re better equipped than ever to do our best job in raising funds to support vital kids’ cancer research, all while embracing the potential of the digital age
Henry Yuen, Head of Technology and Data, Kids Cancer Project
The best thing about working with mcrIT was the dedicated team The engineers were on time; turnaround was quick, and we were provided quick responses to our questions. They were flexible in their approach, and open to our commercial requirements. In some instances, the project schedule had to be changed at short notice, requiring the team to reshuffle tasks. They were always flexible and were able to accommodate the new requirements
Simon Urban, IT Systems Engineer, Australian Red Cross
The solution has addressed issues that had become a part of the way we work. We had become used to network outages and system delays, accessing our network via VPN and putting up with aging hardware. Now, we can securely connect from anywhere, we have reliable IT and our user experience has vastly improved
Jay Jayashankar, Head of Corporate Services, Havelock Housing

On behalf of the management team at Undercover Group, I would like to extend our appreciation to mcrIT’s engineering team for their dedication in resolving an issue we had with a critical piece of software, Liberate.

They worked tirelessly over the last 24 hours, liaising with the Australian and UK teams to get this software back up and running for us, even working into the late hours last night.

We have always found the team to be knowledgable, diligent and always willing to go the extra mile in order to achieve the best possible results.

Kay Murphy, IT & Administration Manager, Undercover Landscapes

Our installation in both centers Melbourne and Sydney went very smoothly and efficiently. At this point, I would like to thank the entire mcrIT team. We are extremely impressed with the responsiveness, favor, and professional approach to the client. I hope that in the future we will continue cooperation in the implementation of the new projects.

Paweł Graniczny, Project Manager, ComArch S.A

mcr have added tremendous value to our IT infrastructure team and have proven to have their client’s interests front-and-centre in everything they do. Ultimately, a successful engagement comes down to both parties wanting to make the relationship work as well as quality resources. We have been the beneficiary of both from mcr. Having a more stable environment means we spend less time fire-fighting and more time enhancing, evolving, and strategising. 

Neil Groll, IT Director, ACN Pacific

The mcrIT administration team are efficient, super-quick to respond, and thorough! Thanks for helping make my life a bit easier!

James Turnbull, Head of IT, Royal Rehab

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Enterprise class technology tailored for SMBs

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Trusted supplier to government for over 30 years

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